Unique Tohfaa Refund Policy
Please read the following carefully

In case of damage product. 

1. In case of any defect, No return accepted after 15days of delivery 

No return on customised product.

2. For any claims of damage or defect, please make a complete unboxing video of the product. In case of defected products received by the customer ,providing the unboxing video is must. No refund shall be made in case of the absence of an unboxing video.

REFUND: For Duplicate payment

100% Refund of the duplicate payment made by the customer will be processed via the same source (original method of payment) in 10 working days post intimation by the customer. Note: All refunds will be processed within 10 working days after the refund request is approved by the Website 

Refund in cases of ‘Unavailability of Service’

100% refund for will be given, if product is not available or we are not able to provide the product in perpetuity. Refund to be processed within 7-10 Days after the approval from authorized personnel of THE UNIQUE TOHFAA. The refund will be transferred via Bank Transfer or Cheque.

IN CASE OF RETURN.

The pre pay amount which is paid by the customer will not be refunded or adjusted . 

General Refund Policy

To claim refund, kindly follow the below procedure:
Drop an email to: info@uniquetohfaa.com

with a subject

“Amount Refund | ***Registered Mobile Number***”.

(Please do not forget to provide the registered mobile number in the email subject)

Give valid reason for the refund. [for our internal purpose only]

Please mention the amount you paid and the product you purchased.

Refund amount calculation:

a. 100% refund is provided if THE UNIQUE TOHFAA fails to provide products you purchased from its online store.
b. Refunds for any other reason are subject to management approval. The refund approval is UNIQUE TOHFAA management’s discretion.

5. Refund will be processed within 10 working days of receiving the ‘refund email’, once the management approves the request.